Due to having dysfunctional uterine bleeding and uterine adenomyosis our client needs to change their mattress regularly due to heavy blood staining. Our client is on Employment Support Allowance and doesn't work, and is finding the cost to replace the mattress a lot on top of the rising costs of every day items. She would be very grateful for any help towards this.

N has been through a very turbulent time with unfortunately suffering an infestation of rats. She and her two children had to move into temporary accommodation whilst the landlord fixed the problem, although N had to contribute to the costs. N has heart failure having had 3 cardiac arrests. She is on Universal Credit and Personal Independence Payments. The rats had got in via a disused drain and have destroyed the daughter's bed, storage, chest of drawers, clothing, everything in that room, where they have chewed through and left excrement and urine everywhere.

E, a single disabled mum of two disabled children, is drowning in debt. Citizens Advice have advised that the best course of action to tackle her debts is to go bankrupt, but it costs a lot of money, money that E does not have. Please may you consider supporting this family with £200 toward the £680 bankruptcy fee so that they can rid themselves of the worry and stress of being in debt for good? Thank you so much.

A, a vulnerable gentleman, has had his phone cut off, having gotten into £30 of arrears. The company have now added a £200 fee for early termination of his contract and it is with a debt collector. A's phone is vital, he has multiple health issues including mental health problems. Citizens Advice have contacted the supplier to ask they put a hold on the debt so it does not increase. Please may you consider helping this gentleman to get his phone back? Thank you.

W was self employed until an injury left him with a disability and he is no longer able to work; he is now in receipt of benefits. He shares custody of his two young children with his previous partner. His washing machine has just broken and is not viable to fix, and with young children to support and a limited budget W is struggling with launderette fees. He would really appreciate any support you can give to enable him to get a new one. W is being supported by his local Food Bank.

L, who works with our debt centre and got into debt in a domestic abusive relationship, is making payments, but her income is very low. She has anxiety and suffers from chronic pain as her spine is disintegrating. L had a shower fitted into her social housing house a few years ago, as she can't get in and out of the bath. As she fitted it herself, there is nobody to help now that it is broken. L is having to clean herself stood up at the sink, and it would take her months to save the money needed to have it replaced.

M and her husband are working with us after falling into debt, due to ill health and being unable to work. M, who is a vulnerable adult, would like to get a passport so that she has some up to date and valid ID for a new bank account. The new bank account will help her to make a break with the past and start afresh.

Our client, a lovely lady who has learning difficulties, is forty eight years old and is so happy and smiling. She comes to our local church and has approached me for help with food and heating. Having got to the bottom of her problems, A has been paying an awful lot of her benefits to a scammer who told her she was helping children who live in poverty. Our client is now in arrears with her gas, and has no food. Please can you help with food, and gas arrears of £149. Thank you.

K, who has problems with her mental health and suffers from severe agoraphobia, was able to replace her water damaged bathroom flooring recently, with your support. She would love to be able to continue to improve her home by getting new flooring for her hallway and bedroom, which are both in poor condition. K is working with her support worker to get out more often and is going shopping with them weekly, which is a boost to her confidence. Any help given would be greatly appreciated.

C struggles daily with her mental and physical health, as both her son and daughter are autistic and daily life is challenging. C and her partner try their best, but find it hard to make their funds stretch. There are no carpets in the children's bedrooms or on the stairs and landing, and the children are often hurting themselves and getting splinters in their feet. Could you please help us make C's home safer for her children?

O is a seven year old child with serious neurological disorders which have given rise to extreme behavioural episodes. The family's lives revolve around his complex needs, and he has responded well to sensory equipment in hospital, where fibre optic curtain lights have had a calming effect on him. Installing these at home would be really beneficial to O and his family. The family are dependent upon benefits and are in debt due to other expenditure to help their son. They would greatly appreciate a donation for this equipment.

This hard working lady, who is on a low income, has suffered a stroke and is subsequently unable to work, due to her disability. She can no longer get out of the chair herself and is in need of a riser recliner chair. Please can you help her?

B is a young adult with severe learning needs who is going through a tough time. In supported living she gets twenty hours one-to-one support from a local care team, providing activities and maintaining independence. Recently, her finances have been stopped over a concern of financial abuse which has left B with no income. She is being supported by her care to resolve this. Could you help B in continuing her supported activities by purchasing a voucher for personal hygiene products and some new nightwear and underwear?

Our client is a young mother of two children, an eight year old son who is autistic and attends a special needs school, and a seven year old daughter who attends primary school. Mum, who receives Universal Credit, is pregnant and is due to give birth in the second half of December. She is in need of a three in one system of a pushchair, car seat and accessories which will cost £168.

My client, who is receiving counselling and practical support from the Sue Lambert Trust, has physical health needs which prevent her from being able to use a bath. Her shower has broken so she is struggling to find an alternative to keep clean, which she is finding very distressing. We have sourced a tap attached, long cord shower set and some slip mats to keep her safe. This would mean my client retains her independence and her dignity. Any support with this would be gratefully received.

C is a widowed lady living with her twenty five year old daughter who has many dietary needs. C's present cooker, which is old and has been repaired many times, finally broke down last week, plunging the bungalow into darkness. It is now irreparable and, at the moment, she has no means of cooking other than her microwave. C is desperate to find a second-hand replacement and have it installed before Christmas. She would be most grateful for your assistance.

A mid forties working adult had a stroke resulting in him being hospitalised for five months, suddenly becoming a full-time wheelchair user and being unable to continue working, so is now unemployed. This dad is also a carer for his young autistic son. His wife, the mother of their son, had to give up her job as a fully trained nurse, due to a cancer diagnosis. A stair lift is essential to access the upstairs bathroom (instead of being humiliated with using a commode), and ease the pressure on his wife who is now his carer.

T has found himself in a distressing situation whereby his mobile phone provider is pursuing him for a £12 debt! He is disabled and suffers with poor mental health, and this debt collection action is causing him considerable distress, as he believed he had paid his previous arrears in full. Citizens Advice is looking into the company's conduct in this matter, however, the debt still needs paying. Would anyone please consider helping this gentleman clear this debt and put his mind at rest? Thank you.