£200 remaining for a cooker
JH is an elderly gentleman who receives Pension Credit. He recently moved into a ground floor flat, due to being bullied by his private landlord and his health issues. He did purchase a second-hand cooker, but it does not work and the person he bought it from is not answering his calls. JH, who has numerous health issues and has had a recent diagnosis of bowel cancer, needs a cooker to cook healthy meals, but has no family to help.
Mum works part-time and has two children. She just didn't know where to turn to for help when her fridge freezer suddenly stopped working, and one of her colleagues signposted her to us. Mum feels very ashamed to ask for help, as she is working and trying to get by, but I have explained that even people who are working are really struggling. This didn't ease her guilt, but she was overcome with emotion when I explained how Acts 435 works. Mum then told me she lives from pay to pay with no room for error.
Our client, I, is twenty eight years old and a mum to two children. She works part-time around the school hours, as she feels It's important to teach the children a good work ethic, plus working gives her a sense of independence. Universal Credit pays her rent and tops-up her wages, but this still leaves little left for household items. Mum has no wardrobes for the children and really struggles for storage, causing chaos in the bedroom. She has asked for support with a wardrobe and small chest of drawers. Please can you help?
J has been living in hotel accommodation for the last five months. J and his family (two children) have been offered a permanent house, but as J is living on a low income at the moment he needs support to furnish his new home. They have collected some furniture and other household essentials, but family is in need of a sofa, two wardrobes and a chest of drawers to settle in their new home.