H, a single mother, and her two children are living in a council flat. Mum is on a low income supplemented by benefits, with no other source of income. She has no carpets in her flat, which has resulted in noise disturbances and anti-social behaviour from her neighbour, which involved the police. H is reaching out for assistance to be able to carpet two rooms in her flat, thus resolving the ongoing noise disturbances and creating a peaceful living environment for herself and her children.

A, a single mother with two young children under the age of six, receives Universal Credit and Child Benefit. She recently moved to a first-floor flat, but the neighbours complain about noise, as there are no carpets and this also makes the flat seem cold. A, who works part-time while her children are in school, is willing to pay for underlay to reduce the noise, but needs assistance to cover the cost of carpets for the bedroom and living room. Your help would be appreciated.

Y is a single mother with two young daughters who receives Universal Credit. Her youngest daughter has Transient Neonatal Diabetes and was hospitalized for weeks after her birth. Mum has been rehomed and the downstairs floors are concrete, and there is no carpet in the house. Y has had a donation of carpet, but cannot afford the fitting. Your help would be appreciated.