£0 remaining for a storage ottoman bed and mattress

N has been through a very turbulent time with unfortunately suffering an infestation of rats. She and her two children had to move into temporary accommodation whilst the landlord fixed the problem, although N had to contribute to the costs. N has heart failure having had 3 cardiac arrests. She is on Universal Credit and Personal Independence Payments. The rats had got in via a disused drain and have destroyed the daughter's bed, storage, chest of drawers, clothing, everything in that room, where they have chewed through and left excrement and urine everywhere.