Citizens Advice are currently assisting this single lady in her forties with benefits claims. She suffers with severe mental health issues which are disrupting her daily life. They have asked us for help because she has hardly any furniture or white goods in her house which is also in need of repairs. She is particularly vulnerable and in need of support. Just having a fridge to start off with will make a big difference in her mental health and well-being.
D has recently returned back to work after an extended illness. Unfortunately her washing machine has broken and she is unable to afford this due to paying off other essential bills after her period off work. Having a washing machine will mean she can continue to keep on top of her finances and also have clean clothes to attend work feeling and looking healthy. She has worked extremely hard on her recovery and this will help her to maintain this.