M is a single parent since her partner died of cancer 2 years ago. Her own health is not good - she has back problems which make cleaning difficult without a hoover. She has 3 children aged 7,9 and 12 and two of them need new shoes. Any help would be gratefully received.
S is 33 years old and recently become unemployed. He has had major surgery and will be unable to work for several months, which means he is unable to replace his broken fridge that is vital to store his food. He has poor mobility and he needs his food to be kept fresh and cold to prevent any further illnesses.