Single dad caring for his 2 children (aged 1 and 4). He receives Universal Credit and is trying to pay off debts his wife incurred before she left the family home. She refuses to help. His house is very cold but he struggles to afford to keep it warm due to fuel costs. His 1 year old daughter was taken to hospital recently with a chest infection. He's asking for help to keep his home at a constant temperature while she recovers, and feels that curtains and poles and draft excluders would help.
This family with their three children became homeless four month ago as the privately rented house they were living in was repossessed by the bank. Even though they were paying rent, the landlord had failed to keep up with the mortgage payments. They then spent a couple of months in a caravan and trying to resolve their own homelessness before presenting to the local council as homeless. Now they have found somewhere to live, but need help as they had to leave everything behind when evicted.