Julie is a recovering alcoholic who is doing really well. At present she is on Universal Credit with no savings but is actively seeking work. Unfortunately before Chirstmas her cooker broke and was deemed irreparable. She has no family members to whom she can request assistance from. Over the Christmas period I borrowed a microwave oven but I will need to hand that back shortly.
A is a nervous, young man who is struggling at the moment with a combination of mental and physical issues. His father died recently and he has been living alone which makes him anxious and depressed . He has limited contact with other family members and a small circle of friends. A bout of TB has left him very weak and unable to work. He is waiting for benefits but has applied to ACTS 435 in order to pay bills and buy food.
F is on Universal Credit but has been sanctioned. He missed appointment because he broke his hand, which looked very swollen & painful, and was sanctioned for not sending in his sick note even though he had let them know. He has covered his rent & receiving help with food from the food bank but has no money for his energy bills.