Our client is experiencing a temporary financial crisis, due to an unexpected change in her benefits that has coincided with a huge jump in her energy bills, and the cost of supporting her and her daughter. She is now behind in her payments and seeking support to get her back on track.
C is a single mum who lives in Cornwall. She has three children living at home, the youngest is non-verbal and autistic. He is a delightful child but requires a lot of energy and a high level of care. C's partner has just left her and she is having to pay all the bills. She is managing to keep up with most of her payments but is particularly struggling with the cost of her energy bills. Help with this would encourage her at a time when she is feeling particularly vulnerable and worried about the future.